hey thanks for your responce do apreciate that link i just wish it wasnt all that confusing cause im completly lost on it and what im posta be doing im not the smartest person in the world when it comes to all this tech stuff i mean i swing a hammer for a living just got into mmos not all that long ago so im compelty lost with all these problems thats why me and my wife have been on the phone the last 2 days with customer support trying to figure out how to get ahold off them and bless her soul she has been putting up with it and me raging over it cant wait till tommorow to go smash some concrete and take some of this frustration out

oh and the part of it im confussed about is the whole service account 1 and 2 thing i only have 1 account so confused at what im posta do there

thank you and have a good day