Another issue is that these people are UNABLE to post on the forums and complain BECAUSE they cannot create their character. I wonder if SE even realizes just how many thousands of sales they have lost because their friends said "dont buy it yet you cant create a character anyways" (I have told that to 5 of mine and three of those have given up). And how many subscriptions they have lost to those who have PURCHASED the game but are tired of pressing refresh for two weeks and went back to whatever game they were playing. GTAV comes out within the next week and a half and good luck trying to compete with that rush.