No Sound with Sound Blaster Tactic 3D Rage Wireless headset

[Jerbo]

Receiving no game sound using the Sound Blaster Tactic 3D Rage Wireless headset.
Sound works fine with EVERY other windows application (Teamspeak, Winamp, Netflix, etc) In all cases below I tried ONLY running FFXIV (with nothing else running,) after a clean reboot of my PC.

Occurrence: Always

Steps tried to alleviate the problem:
1. Reboot Game, reinstalled game
2. Reboot computer
3. Reinstalled Sound Blaster sound drivers
4. Removed sound drivers
5. Updated headset drivers, and firmware.

System Information:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Jerry\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
SYSTEM_CPU AMD FX(tm)-6100 Six-Core Processor (6 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 3
SYSTEM_BIOS BIOS Date: 11/16/11 14:03:41 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 10014.891MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 11486.891MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.760GB SYSTEM_FREEDISC_SPACE 375.368GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 694.514GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 1366.721GB
SYSTEM_STORAGE L:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 189.617GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 560 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 560 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 972.434 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 8:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 560 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 560 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 972.434 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 8:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset (SB Tactic3D Rage Wireless)
SYSTEM_SOUND_DEVICE_ID {66E0AF47-CDAF-485D-9E96-47EE179D7CCF}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.9200.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/25/2012 10:26:27 PM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {284BFC07-8AA1-486E-A586-C3CF2BD13560}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.9200.16496
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/8/2013 11:59:47 PM
SYSTEM_SOUND COB-1 (2- NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2F249A55-4F52-4BEA-B0B2-C48E3A27AD45}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0024.0002
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/25/2013 1:27:45 AM
SYSTEM_SOUND Speakers (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {F7F8CA17-17E5-4437-9FD2-78CAC96BF949}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.9200.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/25/2012 10:26:27 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6E6C3440-05A3-11E3-8001444553540000}
SYSTEM_INPUT_NAME SB Tactic3D Rage Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00F1D0F0-E1A4-11E2-8001444553540000}
SYSTEM_INPUT_NAME 6 axis 24 button device with hat switch
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {00F21F10-E1A4-11E2-8003444553540000}
SYSTEM_INPUT_NAME Razer Anansi
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {865B3320-FDE8-11E2-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00F24620-E1A4-11E2-8005444553540000}
SYSTEM_INPUT_NAME Razer Anansi
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

RocketDock
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

7-Zip 9.20
Adobe Shockwave Player 12.0
RoboForm 7-9-1-1 (All Users)
BitRaider Web Client
Contour Storyteller
Digital Copy
DVDFab 9.0.5.5 (26/07/2013)
DVDFab Media Player 2
DVDFab Media Player 1.0.3.5 (22/03/2013)
DVDFab Passkey 8.1.0.2 (12/07/2013)
Google Chrome
HP Photo Creations
Legacy 7.5
Notepad++
NVIDIA Stereoscopic 3D Driver
qBittorrent 3.0.11
Rainmeter
RocketDock 1.3.5
Streamripper (Remove only)
Creative System Information
TeamSpeak 3 Client
VMware Workstation
Winamp
tools-freebsd
Razer Synapse 2.0
SDFormatter
tools-netware
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 7 Update 25
FINAL FANTASY XIV - A Realm Reborn
NVIDIA PhysX
Java Auto Updater
VSO Media Player 1.3.5.461
Apple Application Support
swMSM
HP Photosmart 7510 series Help
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106
HP Update
Microsoft Visual C++ 2005 Redistributable
Eye-Fi Center 3.4
Apple Software Update
Microsoft Visual C++ 2005 Redistributable
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
Google Earth
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Google Update Helper
tools-solaris
tools-winPre2k
QuickTime
tools-linux
Google Talk Plugin
tools-windows


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000D90
C:\Program Files (x86)\ContourStoryteller\ContourAutoplay.exe 000013C8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001328
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 000007C0
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 0000123C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00000860
C:\Program Files (x86)\RocketDock\RocketDock.exe 0000125C
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe 000013BC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000FC0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000338
C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe 00000B14
C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE 0000104C
C:\Users\Jerry\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe 00001278

[Enugi_Geranth]

This might be unrelated, but I have the Sony Playstation 3 wireless headset, and when I want to use it for ARR on my PC, I have to restart the game after connecting the USB adapter. Not an issue for me, since a restart only takes a minute, but maybe your issue is the same.

[Aesthphron]

Thank you for posting your concerns regardling this silence. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!