Worst CS in the wordl, Square

[Comicbookguy]

So I have been waiting for over 1 week for Square to move my Account Service 2 to 1 so I can play again.

7 days later, I get an email that they closed my ticket and I need to resubmit my request if it has not been resolved by a "hotfix"

I guess they don't even bother to read request

[MrHeat]

Lol you got that email today also huh?

[Comicbookguy]

Lol you got that email today also huh?

Well...I guess that makes me feel better...I think...I'm not the only one getting screwed

[KoffieWhite]

Get onto live chat, best thing to do really

[MrHeat]

Get onto live chat, best thing to do really

I've tried doing the whole live chat. Waited about a hour and 36 mins in que just to have it tell me that there is no one to help me. Op I just shelled out more money and bought another copy. After all, at the root of the whole issue it was me who made the mistake.

[Namko]

SPOILER

Thought you were talking about the bit...

when you shoot down the airship in Castrum

[KiriA500]

SPOILER

Thought you were talking about the bit...

when you shoot down the airship in Castrum

http://www.youtube.com/watch?v=dHPnU...outu.be&t=1m4s

[Strychnine]

Hardly determine this as worst customer service. You've clearly never played an SOE game.

[Asriah]

Call SE support line or connect to live chat. If you honestly can't be bothered to wait 2-3 hours in a queue for either then you deserve to have your ticket ignored.

[Kazahashi]

Call SE support line or connect to live chat. If you honestly can't be bothered to wait 2-3 hours in a queue for either then you deserve to have your ticket ignored.

Lmao. What? Seriously?

Hey everyone, if you can't spend 3 hours out of a normal busy day for the average adult with or without kids of your own, on the phone or chat, waiting for SE to pick up on the other end, you don't DESERVE good CS....yeah ok pal, keep on keepin' on with your bad self.