Relic Reborn (Stardust Rod) reset?

[thealmightyguru]

Relic Reborn (Stardust Rod) reset?
Time: September 5, 2013 around 9:30PM Central
Frequency: Only once
World Name: Excalibur
Character Name: Xion Darkheart
NPC Name: Fafajoni
Monster Name: Hydra
Class/level: Black Mage/50
Party or solo: 8 person instance
Race: Lalafell Male
In-Game time:
Area and coordinates: Eastern Thanalan / 14X 30Y
Steps:
1. Went to the NPC to progress with the Relic Reborn quest.
2. Accidentally accepted the next part and got put into the instance with the Hydra.
3. Went to leave the instance, and my quest was abandoned.
4. Ran back to the NPC who gives you the relic quest to start back where i left off.
5. The quest put me back at the beginning, and would not let me start where i left off.

Connection Specs:
-Cox communications/100MB connection
-Asus Router

Computer Specs:
OS Name Microsoft Windows 8
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name THEALMIGHTYGURU
System Manufacturer MSI_NB
System Model CZ-17
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E1762II1.50U, 12/7/2012
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16442"
User Name thealmightyguru\THEALMIGHTYGURU\Johnathan
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.89 GB
Available Physical Memory 4.77 GB
Total Virtual Memory 10.7 GB
Available Virtual Memory 6.98 GB
Page File Space 2.84 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

[Azayne]

did you find out what to do? I had the same problem....

[thealmightyguru]

I have not. I tried to get a GM to help me, but all they did was send me here.

[Elrisivana]

This issue has been brought to our attention and we are sorry for the inconvenience it may have caused you. Our development team will thoroughly investigate this matter. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.