Greetings JoshuaCade!

I apologize for any inconvenience or trouble it caused you both when that happened. We will be happy to forward the concern so it can be looked into. Before we can do that, we'll need for you to fill out the following information.
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Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>
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Thank you!