Hello, I'm posting on my boyfriends account since my character's level isn't high enough to make threads. I registered my game on the wrong service account.

Account registered August 26


Filled out this form
https://support.na.square-enix.com/c...82&la=1&daxx=2

I got a "received ticket" e-mail


Four days later, SE tells me to fill out the form I did in the beginning


So I did. Got the received ticket 2 days later


Has been 4 days since, and now I got this


They closed my ticket.

I'm not here to bash on SE. I would only like to play my game. Someone with the same issue said they sent in a ticket last Thursday, and yesterday Square Enix gave them a new code to use.

If a mod or someone can help me out here I would appreciate it.