Hi Square Enix support:

I live in NYC, Internet Service Provider is RCN.
I have not have any connection issues while I was in game during beta and early access other than the log in problems everyone had.

After the Sept 3rd maintenance, I was able to log into the game very easy, however, I kept getting disconnected and it's nearly unplayable. I thought it was the server problem which caused the lag, However, after I asked friends on Free Company, none of them have this issue.

I just saw another player posted in another thread with the same problem like me who has RCN as ISP and live in NYC, which prompted me to open this thread.

Please help asap, I m getting really frustrated now.