Regarding In-Game Sound Difficulties

[Kokoulu]

Time: 9/5/13 7:30-8:07pm EDT
Frequency: Has happened twice since I've started the game.
World name:Midgardsormr
Character name: Kokoulu Babaulu
Class/Level: Archer/16
Party or solo:Party
In-game time: (not sure)
Area and coordinates:Sastasha
Details:
step 1: I was in Sastasha at the time, during the first boss with the coerul.
step 2: Suddenly my auto-attack and weaponskill sounds became muted.
step 3: As the party progressed other sounds began to mute as well such as the target-lines as well as character footsteps.
Step 4: eventually when arriving at the room of the second boss, my music was muted, at that time everything was mute.
step 5: I logged out and even the "start" screen was mute.
step 6: I exited to the launcher and it's sound was fine. I log back in and everything is back to normal, everything unmuted.
step 7(additional information): (this has happened once before but I don't remember the conditions.)

[Elrisivana]

Thank you for submitting your bug report. However, we need some more information before we can accept your report. If you are playing on a PS3, please include the model number. If you are playing on a PC, please include the system specifications. To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important.

[Xetyline]

Greetings!

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread using the bug reporting template found Here to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

Regards,
Xetyline