Stuck (dead - unable to release) in Coil Turn 2 for 19+ hours.

[Rokuthy]

http://forum.square-enix.com/ffxiv/t...t-Turn-2/page3

Just linking to this thread from the general forums in hopes that someone actually reads it. All details explained over there - we've sent multiple tickets in game (this is the 2nd time this has happened to our guild). We've been unable to play for 19 hours now without a single response from a GM in game (or on the forums).

[Serdapi]

They need to hold you guys back. So others can catch up!

[Sorbet]

Bump.
Completely unreasonable.
Please send help.

[Rivalda_Kreissieg]

Cloud Strife and the Original Alpha phase team must be battling their way through the coil to rescue you all. Be strong!

[ShinrinCole]

Seems the devs are on the bug now, they just replied and locked the bug thread saying it's now on high priority.

Hope this works out for you guys who are stuck.

[Sorbet]

Thanks for your support.
Indeed we finally got a GM response on the forums to inform us that the matter has been escalated for further investigation. (Wasn't there already an investigation after the first incident?)

Now to see how much longer we remain stuck...

[TheRac25]

if you watch the credits there are about 2 gms and 2 sgms lol
if this were a blizzard game they would have gotten you fixed up in 15 minutes and apologized for taking so long

[AleviaA]

we got the apology like 100000 times including a 'personal apology from yoshi', but no fix lol..

[Sneakaboo]

If the instance is bugged can't they just port you guys out and just lock the place until it's fixed.
This can't be that hard unless the game is very special.

[Rokuthy]

You would think so, but 20 hours later and not a single one of us has even gotten a response in game to verify that they're looking into helping us out. Our bug report thread got a response saying they're "looking into the issue," but it didn't really lead on that they were actually going to personally get us out of the instance.

This is atrocious.