Help, Sound volume is low !!

[Troop86]

Hi,

I have a problem with my in-game sound. Even If my main volume and all other bars for volume are at 100, with windows volume to 100 and my headset/speakers volume maxxed, I can barely hear the game.

This problem happened out of nowhere, one day, when I opened the game. I wasn't paying much attention to it because I used to turn off the volume and play with online radio instead.

I've tried reinstalling the game and deleting the old files (from program files folder and my documents folder) and I still have the same problem.

Even if everything else sounds perfect on my computer (music, movies, other programs) I tried to uninstall/reinstall my sound card drivers, without success.

EDIT: I never had voice in story cutscenes either... I'm wondering if this sound problem is just a game bug or my PC causes it.


DXDIAG:
------------------
System Information
------------------
Time of this report: 9/5/2013, 19:15:17
Machine name: *******
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/09/12 11:22:16 Ver: 17.08
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16330MB RAM
Page File: 3446MB used, 16974MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 670
Manufacturer: NVIDIA
Chip type: GeForce GTX 670
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_26783842&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (120Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VG236
Monitor Id: ACI23F7
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2680 (English)
Driver Version: 9.18.13.2680
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/18/2013 17:02:58, 15703176 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-52C9-11CF-8A51-75061CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1189
SubSys ID: 0x26783842
Revision ID: 0x00A1
Driver Strong Name: oem230.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section089:9.18.13.2680ci\ven_10de&dev_1189
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Sound Blaster Z)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0101.2028 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 12/17/2012 11:52:18, 1054128 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Sound Blaster Z)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cthda.sys
Driver Version: 6.00.0101.2028 (English)
Driver Attributes: Final Retail
Date and Size: 12/17/2012 11:52:18, 1054128 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Line 1 (Virtual Audio Cable)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: vrtaucbl.sys
Driver Version: 4.12.0000.4989 (English)
Driver Attributes: Final Retail
Date and Size: 8/4/2013 14:28:50, 90624 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Digital-In (Sound Blaster Z)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cthda.sys
Driver Version: 6.00.0101.2028 (English)
Driver Attributes: Final Retail
Date and Size: 12/17/2012 11:52:18, 1054128 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Line 2 (Virtual Audio Cable)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: vrtaucbl.sys
Driver Version: 4.12.0000.4989 (English)
Driver Attributes: Final Retail
Date and Size: 8/4/2013 14:28:50, 90624 bytes
Cap Flags: 0x0
Format Flags: 0x0

[Troop86]

I really don't know what causes this, bump!

[stuntdubs]

What are your speaker setting in windows and the game. Switch to 2.1 or 5.1/7.1 depending what you are on now.

Try running your audio from your integrated sound. And also your HDMI out on your nvidia.
Let us know if any of these make a difference.

[Troop86]

What are your speaker setting in windows and the game. Switch to 2.1 or 5.1/7.1 depending what you are on now.

Try running your audio from your integrated sound. And also your HDMI out on your nvidia.
Let us know if any of these make a difference.

By using my onboard sound card, it solved my volume problem with the game. I want to use my Creative Sound Card though. If I still have the problem at least I know it has to do something between the game and my sound card.

[Twins]

No sure, but have you tried updating the drivers for your creative sound card? or do a Windows Update?

[Troop86]

I reinstalled the drivers already. I will do it again with an older version of the driver.

[Troop86]

Reinstalling the drivers again fixed my problem. It seems that by doing the switch between both sound cards helped. Thanks