For 10 days, I have sat and constantly refreshed the server list every 3 minutes, hoping to see our server unlocked. The posts they make about server closures is not helpful, as I have seen many times a server unlock when it was posted as closed on these posts. I've tried every way possible except the forums to contact square about it as well. The email support never responds, the phone number always gives a busy signal (not even a voice message) and there is no way to contact anyone through the game about issues other than harassment, bugs, exploits, or "i'm stuck".