I am experiencing the exact same issue on Hyperion. Worse, I lead our 60+ member free company. I can't ditch them just to create a fresh character on a new world with my wife for a few weeks. It would be nice if she could create a character on Hyperion and it was just marked as "Pending". Then, once the world is opened and her character is approved to be created, it would be nice to receive some sort of auto-mail informing us that her character is ready.

In the meantime, while we wait for the server to finally open, her playtime is ticking down despite not having any active characters.