Because of the lack of support, I'm almost at the end of my patience. Some of you may already be past that point.

my frustration is posted here http://forum.square-enix.com/ffxiv/t...ltiple-ways%29

For those of you unsatisfied with your purchase, just wanted to remind you that you can call up the 1800# on the back of your credit card that you used to purchase the game and dispute that you recieved a proper product. they will initiate a reversal on the transaction, and you will indeed get your money back.