Bonus Items, how to receive items?

[Juusuhako]

I purchased the CE version but I never got a moogle cap and the sith doll? O.O I only got the Helm of light,baby behemoth and,couerl and behemoth barding. You'll get the items in mail in game :3 ~ You have to look for the delivery moogle :3

Moogle Cap and Sith Doll was something you got from pre-ordering the game. I received my early access code in my mail from Game, and redeemed it at: http://preorder.na.finalfantasyxiv.com/us

However, I believe these codes were only given to ppl who bought it from an online retailer. I doubt physical stores had codes to give out if you placed a pre-order from their store...