I've went from the end of the line to the front of the line for the chat service twice and got "no agents available, try again later"

I was holding on the phone after 38 tries to get into the phone queue, and waited 2 hours and 17 minutes and then was hungup on before reaching an agent. I called again and got right back in, in less than 20 minutes i was hungup on again. I've tried 86 more times since and still not able to get through the phone number.

My ticket and my form have been filled out for a week and no response.

WHERE THE FUCK IS THE SUPPORT!?