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  1. #1
    Player
    Schtick's Avatar
    Join Date
    Aug 2013
    Posts
    38
    Character
    Schtick Zymotic
    World
    Behemoth
    Main Class
    Thaumaturge Lv 50
    Yeah. A refund is definitely possible.
    But you have to go through your credit card company and seek a refund for goods/service paid for and not provided.
    You won't get anything going through SQUENIX.
    (0)

  2. #2
    Player
    Sawachika's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Eri Sawachika
    World
    Coeurl
    Main Class
    Gladiator Lv 12
    I've tried dialing that number about 30 times. sometimes for a split second you hear a voice start to say something, and then you hear a standard 'the number you have dialed is busy now, please try again later' click.

    I wonder if we continue talking about how refund is possible and instructing people how to get a refund, exactly how quickly would Square respond? it's a dirty tactic, i'll agree, but whatever it takes to get support, right?
    (0)