My first advice would be to join a Free Company (Guild). One that is either very friendly, or doesn't mind showing people around, and how the game works. There a lot of social guilds around for people that aren't too hard pressed to do end-game content. That way you'll be free to ask questions in game and have partners to run with to make things easier. I would just use /shout or /yell in the chat window and let people know what you're looking for. Don't worry, as many dicks as there are out in the MMO universe, there are an equal amount of nice, friendly people.