Account got hacked yesterday

[TonyUK]

I guess we have to take your word for it that you have a legacy account. Wouldn't be surprised if this post was trolling

[rabbitzero]

The more common of these are when the company gets hacked, if they have lax security and bad methods of password storage. It doesn't matter then how complex your password is. I also remember when adobe flash had a problem that allowed it to put keyloggers on, so there were adds on WoW sites that made you vulnerable. It lasted for like a week before being fixed. So besides being careful, there are still ways to get your account hacked that you can't do much about.

[neoreturn]

I guess we have to take your word for it that you have a legacy account. Wouldn't be surprised if this post was trolling

Not legacy account but a legacy player. last few year my subscription was closed. all Gil came from 2 month play in 1.0

[HamHam]

One of the things I have asked SE to do is to unregister my token. I lost my token and have bought a new one, but in order to remove my lost token, I have to use a code generated by that said lost token. Which is not possible, since I DON'T HAVE THE ORIGINAL TOKEN...

But, so far, all I get is:

"Dear Customer,

Due to the overwhelming volume in regards to the upcoming launch of FINAL
FANTASY XIV: A Realm Reborn, we have been regretfully unable to respond to your
request within the expected 48 hours. Because of this, your ticket has been
closed in order to prioritize time-sensitive issues being reported during Early
Access. If you have not yet found a self-resolution for your issue, we ask that
you create another ticket after searching our Knowledge Base. Please also select
the best category and sub-category pertaining to your issue for accurate
delivery of your ticket.

We sincerely apologize this inconvenience and thank you for your understanding.

Thank you,
The SQUARE ENIX Support Center"

So, I'm having a back and forward with this.

I don't want to be on the same situation as the OP. I hope SE doesn't kick back my second email.

[Evilized]

I like blizzard security system. they will lock your account if someone else try to login far from your home town.

SE does this too, at least they did in beta when someone i know was letting people use their extra account to try out the game. they got an email each time someone from a new IP tried logging in and the original account owner had to authorize each new IP.

[JemAs666]

There is a mobile authenticator, as well as them selling a fob. It has worked flawlessly for me and my account.

[Jennestia]

I like blizzard security system. they will lock your account if someone else try to login far from your home town.

They already do this - I couldn't log into my sister in law's account without it stating "suspicious behavior" and locking the account down till you reset the password through an email link and that would then mean someone has access to your emails as well, so you may want to check your PC..

Otherwise, the only way someone can get into your account without resetting it:

1. They already had access via you letting them on and having them reset it, which ties their IP to your account and prevent lock out. I know this first hand because I do it with my family.
2. They know enough about you to reset your info through SE.

Otherwise, it sounds like either someone you trusted or you got logged, there doesn't appear to be a large breech in SE or we'd hear more about it by now.

[neoreturn]

The more common of these are when the company gets hacked, if they have lax security and bad methods of password storage. It doesn't matter then how complex your password is. I also remember when adobe flash had a problem that allowed it to put keyloggers on, so there were adds on WoW sites that made you vulnerable. It lasted for like a week before being fixed. So besides being careful, there are still ways to get your account hacked that you can't do much about.

You are right. One time password is only solution at moment. I didn't pay that attention when sever was so hard to log in. After sever was easy to log in, my in game money got lost immediately.

[nasomi]

Good luck getting that token removed. I had that problem in xi years ago when I got it for the mog satchel. Had to photocopy/scan my drivers license and send it to them and provide my entire billing address history.

I don't have a one time password, even though I have 4 un-activated tokens. I have a single SE account, which has 4 XIV legacy accounts and 3 XI accounts on it. These accounts are played by myself, my wife, and my two children. Can you imagine what would happen if you were to pass a token around the house to all those people?

Now, if SE would permit the registering of multiple tokens to a single SE account, say, one per XIV account, then I'd be all for taking advantage of the token system.

[BlazeChronic]

How do you know you lost all your gil?

How did you get back into your account?

You didn't get hacked, broski.

Edit : after reading your second post, it's pretty clear this entire thread was made as a thinly veiled - WoW > FF thread. Can't wait until free time runs out and all you kids go back to your childrens games .