I agree and disagree, Doozer. People have the full right to be upset, but then again this is the internet. People like myself and I would say BrainWoodstock as well have grown up on it and it kind of makes you have thick skin.
It's in human's nature to act more cold and say things they wouldn't say irl when they're behind the keyboard, we can't change that. This comes to people as natural as breathing air.

People are different and some of them find it stress-relieving/satisfying to be rude online and of course there are other people who would take that seriously and get offended. We can't change people, but we can make them understand and see the other person's point of view.

If someone really pisses you off, calm down and try explaining to them how their behavior makes you feel and ask them kindly to stop. If that doesn't work then they are officially beyond help and do it for fun. Only then go and report them. I hope the SE team are doing something about these reports.