Thanks for the reply but not sure what I'm looking at in there. In the "my games" folder I do see that FFXIV folder but there is also a beta version folder. Should that be removed? Inside the FFXIV folder I see a 5 folders with the name FFXIV_CHR00400<long#>. I assume those are character folders? Then I see 4 FFXIV_chara_01/02/03/04.dat files. Honestly, I have no idea if any of this is correct or not. I also have the benchmark folder in there.