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  1. #1
    Player
    markshim's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Lordana Starfire
    World
    Phoenix
    Main Class
    Arcanist Lv 12

    Virus found after latest update

    hi guys,

    after the last update yesterday my antivirus keeps find a trojan in a folder called Buawd, the file with the virus in this folder is dated the same as the date on the version number at final fantasy 14. its TR/Crypt.ZPACK.5402

    my avira antivirus keeps putting this file in quarantine but the file keeps getting back on my pc, i guess when i play the game. i have send these file to avira lab and they have confirmed this is malware.

    here is there report
    File ID Filename Size (Byte) Result
    27758061 p183ki117n2591uoc...b4.vir 343.71 KB MALWARE
    27758061 p183ki17s6cev10lc...f6.vir 343.71 KB MALWARE
    27758061 p183ki1b1m8nj19bi...m8.vir 343.71 KB MALWARE
    27758061 p183ki1eqd3g21qej...p9.vir 343.71 KB MALWARE
    27758061 p183ki1iob1noh1gm...eb.vir 343.71 KB MALWARE


    Please find a detailed report concerning each individual sample below:

    Filename Result
    p183ki117n2591uoc...b4.vir MALWARE

    The file 'p183ki117n2591uoce8cg5o5b4.vir' has been determined to be 'MALWARE'. Our analysts named the threat TR/Crypt.ZPACK.5402. The term "TR/" denotes a trojan horse that is able to spy out data, to violate your privacy or carry out unwanted modifications to the system. Detection is added to our virus definition file (VDF) starting with version 7.11.95.246.

    can anyone help please
    (0)

  2. #2
    Player
    Facespasm's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Character
    Malina Fillitora
    World
    Odin
    Main Class
    Archer Lv 50
    Quote Originally Posted by markshim View Post
    hi guys,

    after the last update yesterday my antivirus keeps find a trojan in a folder called Buawd, the file with the virus in this folder is dated the same as the date on the version number at final fantasy 14. its TR/Crypt.ZPACK.5402

    my avira antivirus keeps putting this file in quarantine but the file keeps getting back on my pc, i guess when i play the game. i have send these file to avira lab and they have confirmed this is malware.

    here is there report
    File ID Filename Size (Byte) Result
    27758061 p183ki117n2591uoc...b4.vir 343.71 KB MALWARE
    27758061 p183ki17s6cev10lc...f6.vir 343.71 KB MALWARE
    27758061 p183ki1b1m8nj19bi...m8.vir 343.71 KB MALWARE
    27758061 p183ki1eqd3g21qej...p9.vir 343.71 KB MALWARE
    27758061 p183ki1iob1noh1gm...eb.vir 343.71 KB MALWARE


    Please find a detailed report concerning each individual sample below:

    Filename Result
    p183ki117n2591uoc...b4.vir MALWARE

    The file 'p183ki117n2591uoce8cg5o5b4.vir' has been determined to be 'MALWARE'. Our analysts named the threat TR/Crypt.ZPACK.5402. The term "TR/" denotes a trojan horse that is able to spy out data, to violate your privacy or carry out unwanted modifications to the system. Detection is added to our virus definition file (VDF) starting with version 7.11.95.246.

    can anyone help please
    It's a false positive.

    Avira is known to be the worst Anti-Virus on the market.

    Don't worry about it.

    EDIT: I read that Avira themselves confirmed it to be malware. Just goes to show they are just horrible.

    Noone else has this issue, then again, i guess not everyone uses that horrible Anti-Virus software Avira
    (0)

  3. #3
    Player
    MisaCeliousa's Avatar
    Join Date
    Aug 2013
    Posts
    171
    Character
    Misa Kitten
    World
    Cerberus
    Main Class
    Conjurer Lv 90
    (0)
    Last edited by MisaCeliousa; 09-05-2013 at 03:42 PM.

  4. #4
    Player
    Lotuslo's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Laxious Writh
    World
    Phoenix
    Main Class
    Archer Lv 17
    restart your computer go into safe mode. Safe mode will only run things on your PC that absolutely need to be running. Run your anti virus in safe mode and it should take care of it. Let me know if you have any other questions I may be able to help.



    NOTE:Also I see some people talking anti virus. Microsoft essentials is a great anti virus. Its free and made from microsoft. I use it and would suggest trying it
    (0)
    Last edited by Lotuslo; 09-05-2013 at 03:47 PM.

  5. #5
    Player
    svann's Avatar
    Join Date
    Aug 2013
    Posts
    182
    Character
    Yaro Barake
    World
    Lamia
    Main Class
    Dancer Lv 80
    I suspect you got it from somewhere else because I dont have that folder or that file.
    (0)

  6. #6
    Player
    Facespasm's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Character
    Malina Fillitora
    World
    Odin
    Main Class
    Archer Lv 50
    Quote Originally Posted by svann View Post
    I suspect you got it from somewhere else because I dont have that folder or that file.
    Hmmmm now that you mention it... Websites who sell gil/gold etc for mmorpgs do give players keyloggers and are classified as malware, and they usually install themselves into the gamefolders afaik.
    (0)

  7. #7
    Player
    MisaCeliousa's Avatar
    Join Date
    Aug 2013
    Posts
    171
    Character
    Misa Kitten
    World
    Cerberus
    Main Class
    Conjurer Lv 90
    Quote Originally Posted by Lotuslo View Post
    restart your computer go into safe mode. Safe mode will only run things on your PC that absolutely need to be running. Run your anti virus in safe mode and it should take care of it. Let me know if you have any other questions I may be able to help.



    NOTE:Also I see some people talking anti virus Microsoft essentials is a great anti virus. Its free and made from microsoft. I use it and would suggest trying it
    it used to be good but the recent tests shows that it can't even catch the most normal viruses so I'd say no
    (1)

  8. #8
    Player
    Facespasm's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Character
    Malina Fillitora
    World
    Odin
    Main Class
    Archer Lv 50
    Quote Originally Posted by MisaCeliousa View Post
    it used to be good but the recent tests shows that it can't even catch the most normal viruses so I'd say no
    Yeah, it used to be good when it came out, but viruses evolve, Microsoft does not.
    (1)

  9. #9
    Player
    Keiraen's Avatar
    Join Date
    May 2012
    Location
    Gridania
    Posts
    24
    Character
    Kei'raen Xen
    World
    Moogle
    Main Class
    Archer Lv 50
    Either a false positive, or something else installed the malware.
    (0)

  10. #10
    Player
    Lotuslo's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Laxious Writh
    World
    Phoenix
    Main Class
    Archer Lv 17
    Quote Originally Posted by MisaCeliousa View Post
    it used to be good but the recent tests shows that it can't even catch the most normal viruses so I'd say no
    I actually beg the differ. But I'm not here to talk about whats the best anti virus because there isn't one.

    (OP) Look at it this way. The best way to keep from getting trojans or almost any anti virus (malware, spyware etc.) is stop clicking on pop ups. Even better get ad block plus. I haven't got a virus in years. It's easy I don't download anything from a shady site. I don't click on pop blockers. IMO easy to stay away from this kind of stuff *shrugg
    (1)

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