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  1. #1
    Player
    HitsuMaruku's Avatar
    Join Date
    Nov 2011
    Posts
    38
    Character
    Hitsu Maruku
    World
    Hyperion
    Main Class
    Lancer Lv 50

    APPCRASH Error / Client Crash

    Received the following Microsoft error text upon client crash. Action being taken was:

    *Activated Mutamix quest for undertaking Advanced Materia Melding.
    **NOTE: Action was already available due to being a 1.0 player.
    *In attempting to create materia for the quest, used Materia Assimilating action from Action Menu (not hotbar).
    *In dialog box, chose inventory.
    *Converted a Lv 8 dated ring (copper, I think) into materia.
    *Before conversion was finished, I attempted to convert a second of the same ring type. I received an error that I could not perform the action, as expected.
    *Before conversion was finished, I exited the dialog and again chose the action Materia Assimilating. I received an error as before.
    *Immediately after receiving the error (before the error sound effect could finish), the game client crashed. The following is the output of the error:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ffxiv.exe
    Application Version: 1.0.0.0
    Application Timestamp: 522639d7
    Fault Module Name: ffxiv.exe
    Fault Module Version: 1.0.0.0
    Fault Module Timestamp: 522639d7
    Exception Code: c0000005
    Exception Offset: 001747e2
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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    Class: GSM29
    Current UI: Gamepad
    (0)
    Je suis Hitsu Maruku, mais tu peux m'appeler «Monsieur».

  2. #2
    Moderator Aesthphron's Avatar
    Join Date
    Sep 2013
    Posts
    320
    Thank you for posting your concerns regarding this client crash. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!
    (0)