error code [11070][502]

[LiliRoche]

Can I please get some help? I keep on getting this error messages
It says 'server is not responding' error code [11070][502]

I have enable my cookies, disabled, and enabled it again (and just to get it straight - you go to the internet browser, press triangle and do it from there right?)

I restarted my router and internet, and I also restarted my PS3 to default browser.

I was able to play yesterday after trying it for couple of time but this morning I just can't pass this message.
Is it because the server is full? or something with my DNS?

Any help is greatly appriciated

*UPDATE:
It works with my mobile internet.
I'm not sure what to do with my internet to bypass this...

[Nekodar]

Try changing dns servers to opendns or google
Check if your router have any proxy settings enabled
Report which ISP you're using

[LiliRoche]

My ISP
TPG in Australia.
I was fine in the beta but that was with Optus

Thanks for the advice but I'm not sure how to check the proxy setting in my router. What is it usually under?
Thank you

[LiliRoche]

okay.. just an update if people are still interested

I've used google's open DNS and it seems to work but not really.... it still says 'server is not responding' most of the time. It is like hit and miss, mostly miss.

And I actually forgot to mention as well, yesterday I was able to log in as well with my default DNS, after trying so many time.

I wonder if its because the server is full? or it is my internet.....

[Nekodar]

okay.. just an update if people are still interested

I've used google's open DNS and it seems to work but not really.... it still says 'server is not responding' most of the time. It is like hit and miss, mostly miss.

And I actually forgot to mention as well, yesterday I was able to log in as well with my default DNS, after trying so many time.

I wonder if its because the server is full? or it is my internet.....

Difficult to say if it's your internet really... The likelyhood is high however.
As for your router, it may not even have any proxy settings.
I was going to suggest trying to connect through some VPN service, but since you're on PS3, I don't know if that's possible or viable.
Would it be possible for you to take your PS3 to a friends place or other place that have a different ISP from what you use now?

Also consider calling your ISP and ask if they block or otherwise filter online game traffic in any way.

[LiliRoche]

ok so I used my mobile internet again and it works 100%. So it has to be my internet

I called my ISP before as well and changed the DNS to what they suggest, it doesn't work. They don't seem to filter any kind of game traffic but I'm not so sure.. I mean it works yesterday.. by some kind of miracle. And when I change the DNS - it works, but then it doesnt work anymore.

I shouldn't have changed my internet provider...

+ and weirdly my account doesnt have profile picture as well.. it doesnt want to load? or its not there? sigh

[Nekodar]

ok so I used my mobile internet again and it works 100%. So it has to be my internet

I called my ISP before as well and changed the DNS to what they suggest, it doesn't work. They don't seem to filter any kind of game traffic but I'm not so sure.. I mean it works yesterday.. by some kind of miracle. And when I change the DNS - it works, but then it doesnt work anymore.

I shouldn't have changed my internet provider...

+ and weirdly my account doesnt have profile picture as well.. it doesnt want to load? or its not there? sigh

If you mean here on the forum, I see it fine. It's just delayed occasionally.

And it might not even be the ISP directly, but peering/routing points at their edge or between the ISP and SE.

[LiliRoche]

If you mean here on the forum, I see it fine. It's just delayed occasionally.

And it might not even be the ISP directly, but peering/routing points at their edge or between the ISP and SE.

as in the ISP and the Square Enix? I dont know what else SE means

I guess there is nothing I can do then just keep on trying then..

Thank you so much for helping me though Im in your debt

[LiliRoche]

another update.

I've changed the DNS again to the second option in google DNS, restart the PS3 again and again..test connection and it works for some reason... it really is weird...

Can it be the router then? dropping off connection? but the signal strength is 100%, and why is my picture not loading still on my computer then..... >.<

[LiliRoche]

Just another update.. I know what's wrong - it's my router.

Not so sure what makes it like this though. I restart it to factory setting and it's still not working - wireless and Ethernet.

I don't really wanna get a new one as well though...