Signature missing from items

[Chiapet]

All of my signed crafted gear is missing names. It is not displaying correctly.
There is a gap where the name should be but it doesnt display on my end nor on the end of other ppl who examine me. I really love the name feature. I hope it can be fixed.

[Wyuli]

I can attest to this. Everything I have made, when given to other players, causes the signature to disappear. It would be a pity for this feature to not work correctly.

[Hylphetien]

Thank you for posting your concerns about [issue]. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!