only %5 gil after gil reduction

[Dao-sama]

Been reporting that my main and mule characters only have 5% of 1.0 gil since beta 3(its should be 10% after gil reduction), and its still not fix.
Just want to know if anyone having the same problem ?

[TonyUK]

I had 19mil and 1.9m when ARR beta began. So worked as planned for me at least but I heard other people who had same problem as you so it isn't isolated

[Dao-sama]

i hope they fix it after this maintenance, i dont care if they have to wipe my data and retransfer my data again. i want my precious gil back
if anyone have got their gil fixed please post.

[Unowned]

check your retainers

[Dao-sama]

lol of course i check there

[Dao-sama]

i just got a replay for my support ticket, here what it say:

"Hello and thank you for your GM call. Unfortunately, the matter you have reported cannot be addressed through an in-game GM call. For assistance, please contact our Support Center by visiting http://support.na.square-enix.com, and choose FINAL FANTASY XIV. You can search for possible resolutions in the Knowledge Base, or click on Contact to begin a help request. Representatives are available Monday through Friday, 9AM to 6PM Pacific Time, and will work to provide you with the best possible resolution. Thank you for your patience, and best wishes to you.
FINAL FANTASY XIV Game Master Team"

umm i didnt call a gm lol
k gona put in another ticket cuz i try calling them but it wont pickup and where the hell is their live chat support ?