Hello Lienn!

Thank you for your patience as your report was reviewed by the development team. Based on the results of their investigation, it has been determined that this aspect of gameplay is not currently working correctly. We apologize for any frustration it has caused. As we continue to look into this issue, any updates will be posted within the forums as they become available. Thank you again for bringing this matter to our attention, and for your understanding. Best wishes to you in your many adventures!