I posted about this earlier (http://goo.gl/D5cJtv) but I have run into an issue (read my first post first).

My Service Account Status (indicated on Mogstation) is currently “inactive” for some reason. My account type is “none” and I do not have an option to digitally upgrade my service to collector’s edition (CE). I played version 1.0, participated in Beta since phase 2, and pre-ordered a digital copy of the game for a friend so that I could use early access.

Anyone know why I am not being given the option to digital upgrade to CE or why my account is suddenly inactive?