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  1. #31
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,775
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100
    A SE representative has moved all the lag threads to the resolved Issues Forum while they investigate the cause of the issue.
    Source: http://forum.square-enix.com/ffxiv/t...=1#post1202212
    (0)

  2. #32
    Player
    Shawnji's Avatar
    Join Date
    Sep 2013
    Posts
    20
    Character
    Alan Aburjonoia
    World
    Adamantoise
    Main Class
    Archer Lv 50
    Oh! Praise the Lord, we finally got a response! I feel about 200% better now. I'd given up on ever finishing the main storyline and resolved myself to crafting all day.
    (0)

  3. #33
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Odd. Looking over the hops, It looks like the bottle neck occurs for me over the as6453.net servers. A quick Google check shows they are run by Tata Communications. Reading through their company profile, they are a Tier 1 telecom in India, but at best, a Tier 3 in the US. The server that bottlenecks seems to be in the Seattle area and pushes to a low 600ms latency (see tracert pull below. Some data was omitted as I parsed the information in side my companies office behind their Proxy). I can't seem to find their backbone in the US. If the backbone provider was found, we would be able to call up our ISP and request a route to a different server to complete the hop on a lower latency server. The only other option would be to go through a VPN to force a route change to avoid the data centers having issues. I'm hesitant of this as VPN's and Proxies have not yielded positive results for me in the past.

    5 31 ms 31 ms 30 ms sea-brdr-02.inet.qwest.net [67.14.41.18]
    6 32 ms 30 ms 31 ms ix-1-0-0-0.tcore1.00s-seattle.as6453.net [64.86.
    123.77]
    7 548 ms 34 ms 32 ms if-13-0-0-4.core1.00s-seattle.as6453.net [64.86.
    124.13]

    8 95 ms 95 ms 135 ms if-5-1-0-0.tcore2.ct8-chicago.as6453.net [206.82
    .141.9]
    9 102 ms 97 ms 100 ms if-3-2.tcore1.w6c-montreal.as6453.net [66.198.96
    .45]
    10 100 ms 100 ms 100 ms 66.198.96.50
    11 631 ms 102 ms 100 ms 192.34.76.2
    12 117 ms 100 ms 100 ms 199.91.189.234
    13 103 ms 100 ms 100 ms 199.91.189.22
    (0)

  4. #34
    Player
    Laevantine's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Fox Clairseoir
    World
    Excalibur
    Main Class
    Red Mage Lv 70
    Quote Originally Posted by Marishi-Ten View Post
    Odd. Looking over the hops, It looks like the bottle neck occurs for me over the as6453.net servers. A quick Google check shows they are run by Tata Communications. Reading through their company profile, they are a Tier 1 telecom in India, but at best, a Tier 3 in the US. The server that bottlenecks seems to be in the Seattle area and pushes to a low 600ms latency (see tracert pull below. Some data was omitted as I parsed the information in side my companies office behind their Proxy). I can't seem to find their backbone in the US. If the backbone provider was found, we would be able to call up our ISP and request a route to a different server to complete the hop on a lower latency server. The only other option would be to go through a VPN to force a route change to avoid the data centers having issues. I'm hesitant of this as VPN's and Proxies have not yielded positive results for me in the past.

    5 31 ms 31 ms 30 ms sea-brdr-02.inet.qwest.net [67.14.41.18]
    6 32 ms 30 ms 31 ms ix-1-0-0-0.tcore1.00s-seattle.as6453.net [64.86.
    123.77]
    7 548 ms 34 ms 32 ms if-13-0-0-4.core1.00s-seattle.as6453.net [64.86.
    124.13]

    8 95 ms 95 ms 135 ms if-5-1-0-0.tcore2.ct8-chicago.as6453.net [206.82
    .141.9]
    9 102 ms 97 ms 100 ms if-3-2.tcore1.w6c-montreal.as6453.net [66.198.96
    .45]
    10 100 ms 100 ms 100 ms 66.198.96.50
    11 631 ms 102 ms 100 ms 192.34.76.2
    12 117 ms 100 ms 100 ms 199.91.189.234
    13 103 ms 100 ms 100 ms 199.91.189.22
    Yeah, I think this is happening in multiple places. I've got RCN in Boston, and my bottleneck happens with these two hops:

    equinix-was12.ip.tiscali.NET (206.126.236.19)
    xe-1-0-0.mtl10.ip4.tinet.net (89.149.185.41)

    I've been watching ping traffic to the IP I've been assigned and every time I have a lag spike/rubberband/90000-error DC, my ping is hitting those hops and going no further. All my hops along the chain of my actual ISP are fine.

    So I'm guessing it's a bottleneck or other problem somewhere between me and the NA/EU Data center (I have no problem on JP servers)
    (0)

  5. #35
    Player
    Jubern's Avatar
    Join Date
    Sep 2013
    Location
    Ul'Dah
    Posts
    5
    Character
    Jubern Gafgun
    World
    Ultros
    Main Class
    Pugilist Lv 18
    Oh my god! I thought it was because of my setup, but it seems like I'm one of you guys. Issue started on the 2nd.

    Country: Japan
    Provider: NTT

    Before the 2nd, game worked perfectly as long as I got in. Since the 2nd though, I'm having really bad lag issues, I keep being "desynched" from the server every minute or so, for as long as 15/20 seconds at time! Needless to say, I can't do any party stuff and thus can't progress in the main story... Even when I'm solo, I died a few times because of that, and even crafting can get grating...
    No disconnection problems though.
    (0)

  6. #36
    Player
    Karu-Kun's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Samael Bane
    World
    Ultros
    Main Class
    Conjurer Lv 50
    Just to keep this in evidence!

    I was playing just now, i'm a healer by the way, and during dungeons, the lag was so absurd that i could barely see the health bar of my allies going down, and when it went, people were looking at me and asking "Why didn't you cure".
    Really, its frustrating when you have a hard time playing cause of network connections. Come on Square-Enix, time to check on this issue too!
    (0)

  7. #37
    Player
    ReturnFromExile's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    13
    Character
    Lillith Larsefauceais
    World
    Masamune
    Main Class
    Conjurer Lv 22
    I've been getting lag issues non-stop now, the game is completely unplayable. Log in play for 5 second, major issues for about 1minute, and then 90000 error.
    (0)

  8. #38
    Player
    gigi_frana's Avatar
    Join Date
    Sep 2013
    Posts
    249
    Character
    Bauchelain Md
    World
    Odin
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Vespar View Post
    A SE representative has moved all the lag threads to the resolved Issues Forum while they investigate the cause of the issue.
    Source: http://forum.square-enix.com/ffxiv/t...=1#post1202212
    The thread is now closed under the "Resolved Issues" section of the forum.

    So it`s done? No more lag?
    (0)

  9. #39
    Player
    Id189's Avatar
    Join Date
    Sep 2013
    Posts
    2
    Character
    Master Zulu
    World
    Behemoth
    Main Class
    Thaumaturge Lv 50
    I've been having severe lag since the beginning of the week as well. The game is absolutely unplayable right now. I didn't mind leaving my Black Mage aside for a day and work on my Botanist, but it got boring now. Hell, I can't even do gathering properly since I get attacked by monsters I don't even see and die. Sadly, I'm at the point where I'm simply tired of all the server problems and I don't even feel like playing anymore...

    It seems like there are hundreds of us suffering from the same problem, yet they can't even give us an update on the situation. And no, a short message from a moderator saying "thank you for your output" isn't enough. They need to come up with an official statement about this matter...

    SE is going to lose a bunch of subs if they don't pull their sh*t together fast...
    (0)

  10. 09-06-2013 01:10 PM

  11. #40
    Player
    gigi_frana's Avatar
    Join Date
    Sep 2013
    Posts
    249
    Character
    Bauchelain Md
    World
    Odin
    Main Class
    Arcanist Lv 50
    Well it`s almost Weekend. If they fail to fix it... they will get what they reap what they sow.
    (0)

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