screen goes dark.

[dhachris]

so the screen on my ps3 goes dark while im playing i can still move my character. i can still see mini map and chat and the hud. but i cant see my character or the mobs only their name. this happens randomly and it comes back after alil while but its getting annoying. any solutions?

[Peerlmyne]

We appreciate your submitted report concerning your screen going dark. Unfortunately, the amount of information provided is insufficient for us to conduct a thorough investigation of the issue and replicate the problem to resolve it.

To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important. There are also templates that we provide for reporting Windows errors and PS3 errors. Please use them as guides to clearly provide needed information to us.

We look forward to receiving additional information from you, so we can further look into this error and take measures to resolve it to improve the experience of playing the game. Thank you for playing FINAL FANTASY XIV: A Realm Reborn.