chat bar on ps3

[Darkside4102]

Thread name: Ingame bug
Time na
Frequency: all the time
World name: ragnarock
Character name: Gabriel Gustav
NPC name: Urameshi
Monster name: Na
Class/level: Cnj/ 30
Party or solo: na
Race: elezen
In-game time: na
Area and coordinates: na
Steps:
During phase four beta my chat bar was perfectly place in the lower left hand corner of my screen. During a few updates every time I logged on the chat bar kept moving to the right each time til it reached the end of my screen. Now it is on the far right of my screen and cuts off over half of what is being said


Connection Specs
Type of internet connection/provider Roadrunner
Modem maker/model number: linksys
Model Number of the PlayStation 3 You Are Using
- Model Number: CECH-4001B

[vezonius]

Bump, I have the same problem.
world name: Shiva

[HEC]

Have you tried to move it back (using USB or virtual mouse)?

[vezonius]

No, I haven't tried that yet (don't know how to bring up the virtual mouse).
But I have tried making a new character from the beginning and then tried relogging it had the same problems.
The chat bar began at the lower left corner and moved a bit to the right after relogging.
So it's a fundamental problem that needs help from SE sinds the virtual mouse would just be a band-aid.

[vezonius]

bump + you can't move it with the pointer it only makes the chat box bigger to the right or up

[Aesthphron]

Hello there! We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.
Are you dragging the window from the upper-right corner, or grabbing the "General" tab?

[Darkside4102]

I can't grab it period. The upper right corner is completely cut off

[Aesthphron]

Thank you for posting your concerns about the moving chat logs. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!