Error: 3102
Character: Ragiholic Prime
World: Exodus

Had issues with One Time Password sometimes working, CSR reset it off my account, now I can't log in any character due to the 3102 error. I had never received it before for more then 5-10 minutes after a unexpected DC.
I did not get a 90k error like most others, just logged out like normal through the menu, but called about the error with the one-time password issue and now I haven't been able to log on since Monday.

And waiting 2.5 hours for a CSR by phone and then being hung up on by a rep saying, "Sorry our business hours are over, try to call back next Monday" is just absurd, and it sounded just like the rep from Monday morning I called, so maybe all they can help is "Customer".

Hire more people Square Enix.
I should be more specific: Competent Representatives of your Company