Official Latency and Server disconnection thread.

[Gammatron]

Disconnecting with an error 90000 immediately every time I log on

Character Name : Gino Zalbino, Eitheta Lombardi
World : Excalibur, Sargantanas
ISP : Time Warner
Does it happen only on one world or character ? : No. It happens on all characters, and on every server I've tried.
When the problem started happening ? : Monday, August 26th. I had no problems playing that first Saturday.

This is getting very frustrating. Even when I log in, I can't play the game AT ALL! I've rebooted my router, my modem, called Time Warner, my internet speed is fine... but I can't play at all! Help!

[MooseEdgeworth]

Character Name : Moose Edgeworth
World : Moogle
ISP : KPN.

Having really bad lag spikes and overall lag since a few days. The game is pretty much unplayable at the moment.

[BroSharp]

Character Name : Bruer Sharp
World : Malboro, Tiamat
ISP : NTT Japan
Happened since the emergency maintenance on 1st sept. but does not happen on Japanese Datacenters.

For all of you who are having this problem I would appreciate if you did the following procedure and posted your results:

While in the game, Alt+Tab out to desktop, CTRL+Shit+ESC to open up task manager, go to performance tab and open resource monitor. Under network, sort them by name and find ffxiv.exe process which will give you the IP address of the location you are connecting to.

Note down the IP address, go to Start and search for cmd. A window with black background and white letters should open. type "tracert xxx.xxx.xxx.xxx" without the quotes and replace the x-s with the IP address you found earlier, does not necessarily need to match the number of x-s that I typed there.

You should get something like this (http://i.imgur.com/ZAL3rh6.png)
Look for rows that have three asterisks and request timeouts on them, look up the location of the ip addresses (http://www.iplocation.net/index.php) above and below the request time outs.

Are they in Quebec, Canada?
Their problem. Or one of their middle-men closeby Quebec is failing.
Wait for SE to fix <- Currently where my problem stands.

Are they in random locations between you and Canada?
Physical damage to a middle-man due to natural catastrophes and beyond our control.
VPNs can fix this as they will use different routes avoiding these middle-men.

Are they anywhere near your ISP location?
Your problem. Contact your ISP

[GrizzlyBearcroft]

Both me and my brother. Use different Internet connections. I use the Playstation 3 and he uses the PC.

Character Name : Lilala Lila
World : Ultima
Does it happen only on one world or character ? : I have tested an American server too and it happens there as well as on Ultima (Japanese)
When the problem started happening ? : Within a day of official launch. 28th August.

Character Name : Seamus O'conner
World : Ultima
Does it happen only on one world or character ? : Has only tested on Ultima.
When the problem started happening ? : Within a day of official launch. 28th August.

[Lumidus]

Character Name : Lumidus Saita
World : Sargatanas
ISP : Comcast
Does it happen only on one world or character ? : I only main 1 character
When the problem started happening ? : Right after the 10 hour maintenance at 02:30 am pst 9/4

[MimiruMiru]

Character Name : Mimiru Miru
World : Behemoth
ISP : Roadrunner
Does it happen only on one world or character ? : Not sure. Only play on this one.
When the problem started happening ? : Around September 2nd.

[madolyn]

theres already a sticky of this.

[Mirrialhiatoshie]

Character Name : Mirrial Hiatoshie
World : hyperion *legacy*
ISP : videotron
Does it happen only on one world or character ? : havent tried other world
When the problem started happening: monday September 1st 7 am.

[theprogrammist]

Character Name : Juugatsu Yokka
World : TIAMAT
ISP : TRUE
Does it happen only on one world or character ? : every world and every character
When the problem started happening ? : today, every five mins or so

[BroSharp]

Please also go here and post your connection IP.
http://forum.square-enix.com/ffxiv/t...serious-issues

It seems certain machines on SE's side are at fault while others work fine, this explains why you have the problem and your friends don't.