I originally purchased the CE for version 1.0, but cancelled my sub shortly before the legacy period so didnt get legacy status. I still use the same security token from the original CE. I still receive my onion helm in game mail on any new character i create. I still have my onion gaskins on my v1.0 transferred character.

Given all that, my account has incorrectly been listed as standard, and thus, i have not received my CE items for ARR. I have submitted 2 support tickets now and have yet to even received an acknowledgement that they have received my ticket. Does/Has anyone else have/had the same issue im dealing with, and if so how was it resolved and how long did it take? Just trying to figure out if im stuck out on a limb here or if it happened to other people and i just havent seen anyone else mention it. Hopefully i will hear from them soon.