Results 1 to 7 of 7
  1. #1
    Player
    RhaesDaenys's Avatar
    Join Date
    Aug 2013
    Posts
    181
    Character
    Eshi Sote
    World
    Balmung
    Main Class
    Gunbreaker Lv 100

    Still haven't been charged for the game.

    I've been playing. My bank account shows that I haven't been charged for the game still. When I first pre ordered - it showed under pending transactions. Then a few days later it disappeared from pending transactions and no longer shows AT ALL on my bank account.

    I submitted a support ticket to tell them. But I was wondering if anyone else has this issue?
    (0)

  2. #2
    Player
    Cyrus-Wallace's Avatar
    Join Date
    Aug 2013
    Location
    The Mists
    Posts
    1,357
    Character
    Lucille Wallace
    World
    Siren
    Main Class
    Paladin Lv 90
    I pre-ordered back in June. My VISA validated those purchases after I added my credit card as a "payment option" and it was 4 days ago. I've checked my transaction report and it says that I brough two digital copies of the game (which is true) but in the same day and those transactions were dated August 30th. Wtf?
    (0)

  3. #3
    Player
    RhaesDaenys's Avatar
    Join Date
    Aug 2013
    Posts
    181
    Character
    Eshi Sote
    World
    Balmung
    Main Class
    Gunbreaker Lv 100
    I'm worried they will see this as fraud and ban me. :| Its not my fault they just haven't taken my money!
    (0)

  4. #4
    Player
    childcage's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    37
    Character
    Tavir Rehlar
    World
    Midgardsormr
    Main Class
    Paladin Lv 100
    I pre-ordered directly from Square a physical pc copy (I wanted to be able to put it on my shelf) June 26th. My credit card says it was charged the amount August 23rd. Looks like everyone has had pretty varied results here.

    Check every form of account you have? Bank, paypal, credit cards, all of it - maybe you paid another way you happened to have forgotten about.
    (0)

  5. #5
    Player
    Cyrus-Wallace's Avatar
    Join Date
    Aug 2013
    Location
    The Mists
    Posts
    1,357
    Character
    Lucille Wallace
    World
    Siren
    Main Class
    Paladin Lv 90
    I brought them from the SE store as well. Rhaes, perhaps they charged those items after the EA or perhaps after the official release? Try to contact your credit card bank emision, instead.
    (0)

  6. #6
    Player
    RhaesDaenys's Avatar
    Join Date
    Aug 2013
    Posts
    181
    Character
    Eshi Sote
    World
    Balmung
    Main Class
    Gunbreaker Lv 100
    Its imply not listed anywhere. I know exactly how much money I should have, and its 50$ higher than it should be. And I only have a credit card, no paypal or anything. So... something is up or they're just really THAT behind in charging everyone.
    (0)

  7. #7
    Player
    Dieadre's Avatar
    Join Date
    Sep 2012
    Posts
    76
    Character
    Dieadre Lefiella
    World
    Sargatanas
    Main Class
    Machinist Lv 77
    Idk much about physical copies (as that depends largely on the vendor you purchased from) but as for the monthly subscription, you won't be charged UNTIL your free 30 day + 7 extra days (for the server troubles) have passed.
    (1)