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  1. #71
    Player
    Yoshihito's Avatar
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    Aug 2013
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    34
    Character
    Yoshihito Senbonzakura
    World
    Siren
    Main Class
    Black Mage Lv 70
    Quote Originally Posted by Nullie View Post
    Nowhere in your original post did you say anything about the law. Again, no one is arguing about the law. People are complaining and people are wondering why. That is all that they can do just like you said. I rest my case.

    So quit getting mad at them and telling them you think they're entitled.
    The ToS and EULA are basically laws that every software has. People complain and feel entitled because they think they own the game when I was simply stating that wasn't the case. They can bitch, moan, whine and complain all they want but it really doesn't accomplish anything. What it works out to be is distracting to the people who are trying their hardest to fix the issue. You rest your case? Ha... Trolls make me laugh.
    (0)

  2. #72
    Player
    Raist's Avatar
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    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by SuperDevin View Post
    Sorry to tell you my father works for IBM and works on big systems for some of the worlds largest companies, like Duracell or Unilever (they make everything). I have def seen a server of this magnitude. This is not a little mail server you run off your mac mini.

    What don't you get about people buying the game at the last minute? If a shitload of people buy my game right before my the launch or EA for this matter I only know until its too late. Its not like this has been ongoing for a month.

    And if you must know I am currently importing a 20ft container from Hong Kong to NYC. I am working with artists in Italy and the Phillipines right now as well. When I had a shipping error at the last minute in HK it was already too late to respond because I was asleep when it happened and it needed to get on the boat. People need sleep. 13 hours difference from Tokyo to the east coast. 10 from the west coast.
    Umm.. you personally managing shipping art from overseas is NOT a team responsible for managing a server farm. To even try to draw parallels is ludicrous at best. You aren't able to work 24/7, while a fully staffed team is, and on a global scale---yes, IBM has people available 24/7. I was on a team that was on call 24/7 for a three county area. Just because your Dad works for IBM, doesn't automatically qualify you to speak of their infrastructure. My father climbed towers for Vision Cable and later Ma Bell for a combined sum of over 30 years--I can't speak as to how his call center functions other than that he worked long-assed hours.

    And again, this whole bit about last minute purchases... really? That again? Nevermind the hundreds of thousands of copies that were sold, had preordered codes delivered, clients downloaded (which, by the way... they CAN track how many people connected to the download servers, could even track it regionally if they had a mind to set it up in advance). All of these purchases made in advance could have very easily been tallied, and at EA launch and things started to shoot through the roof---they could have just as easily been making arrangements to get new hardware in place. THey SHOULD have made that decision during Beta4, and it could have been taken care of by EA Launch.

    Seriously, look at the recent timeline. Everything could have been put in motion and easily taken care of at least a WEEK AGO, potentially before this weekend. Case in point... look at how long it took them to get to this point once they finally took action. ONE WEEK. They've known the source of their problem for over 2 weeks at worst.
    (0)

  3. #73
    Player
    Raist's Avatar
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    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Yoshihito View Post
    The ToS and EULA are basically laws that every software has. People complain and feel entitled because they think they own the game when I was simply stating that wasn't the case. They can bitch, moan, whine and complain all they want but it really doesn't accomplish anything. What it works out to be is distracting to the people who are trying their hardest to fix the issue. You rest your case? Ha... Trolls make me laugh.
    Actually, they are contracts at best, agreements at worst.

    Now, contractual laws, consumer protections, etc. may determine whether portions of an EULA/ToS can hold up in a court of law---but those documents themselves are not "laws".
    (0)

  4. #74
    Player
    Nullie's Avatar
    Join Date
    Oct 2011
    Posts
    244
    Character
    Ishiene Phye
    World
    Sargatanas
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Yoshihito View Post
    The ToS and EULA are basically laws that every software has. People complain and feel entitled because they think they own the game when I was simply stating that wasn't the case. They can bitch, moan, whine and complain all they want but it really doesn't accomplish anything. What it works out to be is distracting to the people who are trying their hardest to fix the issue. You rest your case? Ha... Trolls make me laugh.
    Loosing your cool are you? You said "the law is on their side." so who is "the law." Can't be their laws. How can a part of you be on your own side. No, you keep switching your story up and now you're on the complete opposite side of what you were trying to prove by accident. I can/will never get any bit of reasoning from people like you at all. In your mind everyone, but square is at fault here. In my mind it's a mixture of both. No one is wrong and no one is right. Thank you for your insults. It clearly shows who won.

    Thank you and have a good day or night to you mister.
    (1)

  5. #75
    Player
    MiNuN's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    1,546
    Character
    Azure Xanh
    World
    Hyperion
    Main Class
    Lancer Lv 70
    I feel the same way as OP.

    Great explanation in to words, I feel much more educated.

    People seem to be forgetting the positives, there is a large amount of people who is able to play and when they do play, unlike other MMORPGs launch (from what I heard), they are kept inside, that is the dedication from SE, no, THE FFXIV TEAM, is putting to make sure as much players as possible have a great experience while they are trying to fix the problems. You want to log in just to get kicked off or crash the client? I didn't realize people love that kind of abuse.

    SE has lots of MMORPG experience? Sure, The FFXIV team? People need to realize it is not one team that does all of SE MMORPGs.

    Here's my disclaimer; I am one of the lucky ones that can log in every night solely because I come home very late.

    It is good to be modest, see Dead Space 3, Tomb Raider, all those sequel hits that failed from profiting because they estimated how well is was going to sell (Totally not your problem, so don't worry when the company goes down under water).

    Mhmm, why am I see the same people posting back in this thread with an argument?

    Well because this is a great game and you know it, or else you should really consider the refund option. I would if I got some lame phone that didn't work.

    There sure is a lot of people posting about errors, but once they are in, they don't post how they can log in and play for days! Just the people who get the errors.
    (0)
    Last edited by MiNuN; 09-04-2013 at 01:50 PM.

  6. #76
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by MiNuN View Post
    People seem to be forgetting the positives, there is a large amount of people who is able to play and when they do play, unlike other MMORPGs launch (from what I heard), they are kept inside, that is the dedication from SE, no, THE FFXIV TEAM, is putting to make sure as much players as possible have a great experience while they are trying to fix the problems. You want to log in just to get kicked off or crash the client? I didn't realize people love that kind of abuse.

    SE has lots of MMORPG experience? Sure, The FFXIV team? People need to realize it is not one team that does all of SE MMORPGs.
    Not sure you are fully up to speed on the history there, or maybe some of it has just slipped the mind.

    First, the easy one. A LOT of talent involved with FFXI was moved to the FFXIV rebuild, as well as pulling from other succesful projects.

    Now... all that bit about people getting in and being allowed to stay in, and SE ensuring a good play experience for them.

    Really? Did I just read that right?

    People have been denied access because a butt load of the people SE has been allowing to stay in there and ensure they have a good gaming experience have been mostly sitting AFK and not playing the game, preventing others from getting in the game. If not for those circle-jerks clogging the pipes, it may not be appearing so free flowing and stable to those able to get in during peak times. Which leads to another problem...

    It's potentially presenting SE with false data. If they see 4k consistently staying on and there are no issues with the instanced content servers (the root of the problem), they may get the wrong impression that all is well--never mind that 2000 of those players may be sitting around a crystal doing nothing, and only 2000 are actively engaging content regularly. What might happen if that number suddenly spikes to the full 4000 or more? Another crash?

    So.. no. SE has failed to take appropriate action with the issues at hand, and they should not be given a pass for not responding properly.
    (0)

  7. #77
    Player
    MiNuN's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    1,546
    Character
    Azure Xanh
    World
    Hyperion
    Main Class
    Lancer Lv 70
    ^My guild of 60, personally logs in and out everyday, sure they might spend anywhere from 5 minutes to 30 minutes to 3 hrs clicking, but they get in and stay in and get things done. I am a witness and my personal progress.

    It is like you are getting mad at a co-worker because he is having a conversation and you think he is not working. Kind of funny.

    I ain't going to upgrade my kitchen because a modern-tech kitchen stove just came out.

    Professional doesn't mean their perfect, like the news always have some sort of mistake announcement despite being professionals.

    One week to fix something that is servicing people wide-world is too long? Really, really? Sorry I am not an expert in that area.

    As a big fan of this title, I apologize that SE had stopped you from progressing beyond level 16.

    /bow.
    (0)

  8. #78
    Player
    Raist's Avatar
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    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    that's just it... they aren't sitting around just having a conversation while working.

    We have seen them sit for hours on end, doing nothing. Not moving, not changing gear---not playing the game. They sit in the same spot, staring the same direction for hours on end.

    There is even a thread that just went up with a link to video of a group of bots already in the game:
    http://forum.square-enix.com/ffxiv/t...TS-%28watch%29

    It's because of these shenanigans that have run rampant across the board that people have to sit there spamming the buttons to log in.

    Some have been denied access for days because, unlike you and some of your friends, they cannot play during their server's off peak times.
    (0)
    Last edited by Raist; 09-04-2013 at 02:18 PM.

  9. #79
    Player
    MiNuN's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    1,546
    Character
    Azure Xanh
    World
    Hyperion
    Main Class
    Lancer Lv 70
    Quote Originally Posted by Raist View Post
    that's just it... they aren't sitting around just having a conversation.

    We have seen them sit for hours on end, doing nothing. Not moving, not changing gear---not playing the game. They sit in the same spot, staring the same direction for hours on end.

    There is even a thread that just went up with a link to a group of bots already in the game:
    http://forum.square-enix.com/ffxiv/t...TS-%28watch%29

    It's because of these shenanigans that have run rampant across the board that people have to sit there spamming the buttons to log in.

    Some have been denied access for days because, unlike you and some of your friends, they cannot play during their server's off peak times.

    Believe or not idling is part of game-play experience in my opinion, not that I do it during these hard times.

    I am just having fun here, thanks for mingling with me, will see you on in 5 hours happy.

    (0)

  10. #80
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by MiNuN View Post
    Believe or not idling is part of game-play experience in my opinion, not that I do it during these hard times.

    I am just having fun here, thanks for mingling with me, will see you on in 5 hours happy.

    in games where it still served a purpose (like running a bazaar), I might be inclined to agree. Ascii provided a valuable service to XI players in the Dunes with his/her persistent bazaar.

    But there is nothing to be accomplished by sitting idle in this game 24/7 other than keeping other players from getting in the game when SE has imposed a hard cap on logins like this. And now that they've figured out a way to bot the game like this video shows... there is too much potential for even further abuse.
    (0)

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