The login issues and you: Why most posts here are uninformed and pointless

[MJFERN]

While you have solid points, I only have an issue with a few.

1. These problems did not arise in the open beta. Meaning that Square was on the right track.
2. These problems arose in EA. Now, you may say, they should have known their numbers. They did. But I didn't pre order my copy till open access was well... open. They had no number for me. No data. I did not particpate in the beta. I work in the game retail world. Pre-order numbers were very low, until EA. And then, at my store at least, we had to stop pre ordered because they went over what we had already got in shipment. See, games like this ship about a week before release. I know I had copies of this game in my backroom the Wednesday before launch. At this point, SE did not have the data for the extreme spike that EA brought.

I also now that when it did finally release, every store in my area sold hard copy wise. Including the Wal marts and best buys. This game literally blew up by word of month during the weekend of EA. At this point, they can't just push release back by a week. This would cause more problems.

So we went from open beta, no problems, to ea, one week later, blowing up the servers. This was unexpected not only on SE end, but retailers end as well.

I would also point out that Diablo III, another game with modern tracking, had the same issues. Guild Wars 2, another game with modern tracking, had the same issues. And those two games had the expectations MONTHS in advance. FF 14 blew up within a week.

The duty finder, the main cause for every error that was in world, which in effect caused SE to limit populations was a KNOWN FAULT in beta. So population problems aside, they knew in beta with those limited numbers of players that it was an issue.

That aside, the game was crashing within hours of launch. They didn't have that many people go out and buy it and install it first thing that morning. The game exploded from digital downloads. Not to mention that the downloads and the CD copies still needed last minute updates. So those players weren't live right off the bat.

If you want to say it was the EA population, fine, but remember EA population had to be registered and receive a code to get in. They knew the numbers. Even if it wasn't until EA, they should have pulled the launch by a week to fix the problem.

[ZombieLover84]

The duty finder, the main cause for every error that was in world, which in effect caused SE to limit populations was a KNOWN FAULT in beta. So population problems aside, they knew in beta with those limited numbers of players that it was an issue.

That aside, the game was crashing within hours of launch. They didn't have that many people go out and buy it and install it first thing that morning. The game exploded from digital downloads. Not to mention that the downloads and the CD copies still needed last minute updates. So those players weren't live right off the bat.

If you want to say it was the EA population, fine, but remember EA population had to be registered and receive a code to get in. They knew the numbers. Even if it wasn't until EA, they should have pulled the launch by a week to fix the problem.

That is not accurate. While you did have to be registered and get a code, I didn't register until 2 hours after EA started. So again, they didn't know my numbers.

And while they knew the pre-sell numbers for digital sales before EA, those numbers increased at an unexpected rate during EA, which is why the duty finder crashed so quickly. Most of the people I currently play with did not preorder this game, hard copy or otherwise, until EA. The point where data tracking didn't mean anything anymore because they couldn't change anything at that point. I myself and around 10 real life friends all registered our preorders the first day of EA. We all did not beta test. I personally don't like beta testing. The majority of MMO players do not beta test. We got on EA because 1. We knew we could cancel if we didn't like it and 2. We knew we were going to be able to keep everything when we moved over to launch if we decided to buy the game. All 10 of us did.

Now imagine how many more people in the world did the same thing we did.

[Raist]

That is not accurate. While you did have to be registered and get a code, I didn't register until 2 hours after EA started. So again, they didn't know my numbers.

And while they knew the pre-sell numbers for digital sales before EA, those numbers increased at an unexpected rate during EA, which is why the duty finder crashed so quickly. Most of the people I currently play with did not preorder this game, hard copy or otherwise, until EA. The point where data tracking didn't mean anything anymore because they couldn't change anything at that point. I myself and around 10 real life friends all registered our preorders the first day of EA. We all did not beta test. I personally don't like beta testing. The majority of MMO players do not beta test. We got on EA because 1. We knew we could cancel if we didn't like it and 2. We knew we were going to be able to keep everything when we moved over to launch if we decided to buy the game. All 10 of us did.

Now imagine how many more people in the world did the same thing we did.

Missed the point. It all blew up during beta4 testing. And someone mentioned in other threads they had stability issues in earlier betas too--it all adds up to them having evidence of a problem well before launch.

Also... as for them getting advanced notice, they've launched multiple online games now, not just XI, XIV 1.0- and ARR, but games that ran on phones, Wakfu, .... this is by NO means their first rodeo.

And a boat load of people were pre-ordering a month in advance.... Beta keys were applied for, approved, and issued BY SQUARE ENIX---so they knew EXACTLY how many were going to be in Beta4, and should have had sufficient evidence as to what to expect at early access. And the datacenters were STILL underpowered during EACH instance.

[MJFERN]

That is not accurate. While you did have to be registered and get a code, I didn't register until 2 hours after EA started. So again, they didn't know my numbers.

See, this argument is hysterically funny to me. I work in an internet environment. And knowing, for certain what the traffic numbers are going to be is never ever what we shoot for. We shoot to be prepared to handle the MOST traffic we can handle, based on what we sold yesterday and what we hope to sell tomorrow. Which in a case of digital & physical media sales for an online game would mean, to plan to have to host a player for every physical copy printed along with a doomsday 'can we handle that much, really?' number of digital downloads. From the looks of things they didn't even bother to be ready to handle the traffic of just the physical copies of the game.

You think most people waited until EA to buy the game? See, that would indicate to me inherently irresponsible spending. By the time I woke up the morning EA began, there were already traffic and login problems. Who in their right mind goes out to buy access to a game they know there are already issues logging into? If I hadn't already preordered, I'd have waited until this was all sorted out. The same with every single person I know out in the real world who I've talked about this game with. Thankfully for me, the two people I'm most likely to play this game with haven't bought their copies yet. So when this all gets sorted out and I know what server I'm on, they can hop on whenever they decide to without having to worry about character transfers or anything.