Okay, so, I had purchased the CE of FFXIV:ARR, but so far have been able to register my code at the Mog Station. What seems to be the deal, is that I was given a buddy code from someone who had the CE of FFXIV 1.0, and I had no idea that I would be given a full service account!

I thought I still had to purchase the game. So, I pre-ordered the Digital Collector's Edition. Upon getting my code, I found out that I can't even register it because I already have a service associated with my account! And its a basic edition. I found out that if I wanted the CE, I could do the cheaper Digital Upgrade, but again, had no idea that the XIV 1.0 buddy code would have gotten me a full service account.

So, I'm stuck after purchasing the CE, and can't upgrade it without paying for the Digital Upgrade through the Mog Station. Anyone have any tips, suggestions that I can do?

I've already tried contacting support on August 26th, and got a notice about getting a reply within 48 hours... and I still have not received a reply. I'm at a loss about what course of action I should take at this point. I just don't want to have to repurchase the Digital Upgrade after I paid for the more expensive pre-order CE of the game. I just wanna use this code to upgrade it, but can't!