Results 1 to 5 of 5
  1. #1
    Player
    AggieBear's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Aggie Bear
    World
    Excalibur
    Main Class
    Archer Lv 10

    2 Service Accounts...Please Merge

    I was part of Beta...I used my pre-order code and played somewhat successfully during early access. However, on Friday of last week when I tried to log in it forced me to enter my redeem code from my PS3 disk. When I did, it created an additional service account. Now it won't let me access any of my characters from Early Access because they are in Service Account 1. I didn't intent to have 2 service accounts. The process never allowed me the option to NOT create a second service account.

    Please merge my accounts. So far all attempts to submit a ticket have been unsuccessful.
    (0)

  2. #2
    Player
    AggieBear's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Aggie Bear
    World
    Excalibur
    Main Class
    Archer Lv 10
    bump bump bump
    (0)

  3. #3
    Player
    MrTapion's Avatar
    Join Date
    Aug 2013
    Posts
    74
    Character
    Gho Stryde
    World
    Ultros
    Main Class
    Marauder Lv 17
    Good luck, there is a lot of PS3 users waiting for this to be fixed.

    Log in to your SE id, and create a ticket, than hopefully can get into chat support. So, can talk to someone to get the ticket escalated. Sadly, all you can really do, like the rest of us.

    Check out the thread, "registered 30 free days on wrong service account.." almost 700 pages of people talking about this..
    (0)

  4. #4
    Player
    khovel's Avatar
    Join Date
    Aug 2013
    Posts
    200
    Character
    Khovel Ryuho
    World
    Diabolos
    Main Class
    Red Mage Lv 70
    Quote Originally Posted by MrTapion View Post
    Good luck, there is a lot of PS3 users waiting for this to be fixed.

    Log in to your SE id, and create a ticket, than hopefully can get into chat support. So, can talk to someone to get the ticket escalated. Sadly, all you can really do, like the rest of us.

    Check out the thread, "registered 30 free days on wrong service account.." almost 700 pages of people talking about this..
    Just be careful what you put as the subject. they screen chat requests.
    (0)

  5. #5
    Player
    AggieBear's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Aggie Bear
    World
    Excalibur
    Main Class
    Archer Lv 10
    Yep...I submitted a ticket last Friday....still no response.
    (0)