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  1. 09-04-2013 10:19 AM #1
    Xiraiya
    Player
    Xiraiya's Avatar
    Join Date
    Aug 2013
    Location
    Ul’dah
    Posts
    26
    Character
    Virtus Baelsar
    World
    Shiva
    Main Class
    Gladiator Lv 16
    Yeah the customer support isn't great, the live chat didn't help me with my issue of wrong regions originally and threw useless automated links in my face when I mentioned even a hint of the EU, on an NA live support chat. None of my emails ever got useful replies either.

    I eventually sorted my own problem out, Used my Pre-Order code and Game Registration code on an account set to the region that would accept them, which meant I didn't miss out on anything, I just kind of liked the fact I had played through Beta on the same account is all.

    I can't even imagine their workloads during beta and this, but they need to be better equipped regardless.
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    Last edited by Xiraiya; 09-04-2013 at 10:23 AM.
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