Full Servers; Are you fed up with it?

[Xiraiya]

Yes? I don't care, learn patience. For those of you whining and raging, you are not the only one in the situation, but some of us see no need to act that way, now then on to more important things.

Update regarding Servers
Click the above. Don't want to read it? Too bad, you won't get anywhere if you don't, but it's okay because I can help you learn to read, let's observe some key pieces of information.

Considering the outcome of our first launch, our sales estimates for this one were decidedly conservative, as we believed that there would be a more gradual rise in users over the opening weeks and months.

Instead, to our pleasant surprise, we experienced tremendous support from a great number of players who were eager to get into the game from day one. To ensure that these players, once logged in, were able to play in a stable environment, we were required to implement login restrictions which kept server population near maximum capacity without exceeding those numbers.

The fact that we had to implement these restrictions is a direct result of my inaccurate sales and login estimates, and as producer, I must accept complete responsibility for this misstep. Each and every player who has been affected has my deepest apologies.

When more than 5,000 characters log into a World at once, there is a higher risk of server crashes and login errors. The restoration of crashed servers is usually followed by a rush of players attempting to log back in, which, in turn, puts a strain on our lobby server, and can ultimately have an adverse affect on all of the Worlds.

To prevent this from happening, we felt that the safest course of action would be to limit logins. However, we would like you to know that the restrictions are under constant surveillance.

This explains it's self, the number of players was not and could not be foreseen, now these limits are in place so we, the players who bought their game do not crash the servers and stop everyone from playing, and they are even apologizing, it's clear Square do not care about us, because generally that's what an apology means... right? No? Oh.

Here is a Question, what would you rather?
A. Wait a bit longer but eventually get to play
B. Let the server crash and no one get to play for quite awhile, resulting in you waiting for a much, much longer amount of time

If you prefer B, you probably have issues to work out, so really it's that simple, now then, onto the next lesson.

A server is essentially a high-spec PC, with each FINAL FANTASY XIV: A Realm Reborn World being made up of several of these machines. Creating a new World involves physically acquiring the servers, installing the necessary programs, and conducting internal functionality tests...all before opening the World to the public.

As the login data gathered from the Open Beta test (in which anyone, including those who had not purchased the game, could participate) was inconclusive, it was during the Early Access period that we had a clearer picture of the scope with which we would need to increase World capacity, and on the 25th of August began making preparations to do so significantly.

As of this post, the servers have been acquired, the essential programs installed, and we are currently in the process of conducting our internal tests. Once these tests have concluded and the Worlds go live, we believe we will be able to better accommodate a greater number of our players, making logging in less of a hassle.

So, we're getting new servers, and each server requires several computers to hold all of us in it, and they have been making these preparations for awhile now, they don't happen over night, but some of us apparently think they should be manifested instantly to solve all of our problems, that's fine if you think that way but I would suggest that being high right now isn't helping anyone. Next?

In conclusion, I would like to say that we have been overwhelmed with the positive response for A realm Reborn, which is why it doubly pains us to implement any sort of measure that may restrict people from joining us in Eorzea. We sincerely apologize for the unwanted stress these restrictions have caused, and thank you immensely for the understanding you have shown over the past week. The fixes are almost in place and we look forward to seeing all of you very, very soon.

So there you have it, Square are actually doing something, because that's what they do, now can we please just have some sensibility on these forums, complaining, threatening spam or lawsuits or anything else that is impossible to take seriously helps no one, nor does it help your standing in the community.

You bought their game, not only that, you're all playing for free, we have an entire month, A MONTH, 30 days, of playing this game, with no extra cost, on top of that we're getting extra free days, so missing out half a day or so of playing because the server is full is not going to kill you.

Have some respect, they are dealing with everything as well as any company can, don't act entitled, because you aren't losing out.

[PsychicKoala]

The people who have calm sensibilities do not go on these forums in general. Frustration and boredom breed contempt.

[Xiraiya]

The people who have calm sensibilities do not go on these forums in general. Frustration and boredom breed contempt.

This is true, but you know it would be nice to finally see a game's community where a majority of decent people reside on the forums.

[Papamax]

This is true, but you know it would be nice to finally see a game's community where a majority of decent people reside on the forums.

You're joking, right? Welcome to the internet. Spend a few years here, and you'll eventually learn that the majority of the people who "reside on the forums" tend to be the most vocal.

That goes for both praise AND criticism.

In this particular instance, the latter is warranted. Some of it may be over-the-top, but that doesn't mean that it's not valid.

[omgitsaray]

You guys should all buy my new virtual reality head set with mmo capabilities! Guarantee it will blow your mind! But when you bring it home and can't login or make it work, sorry, no refunds, we are looking for a fix.

[Indica]

It'd be nice to see a game that launched smoothly/smoother/not terrible. Maybe when that happens, the community involved will be decent.

[Eshura]

This is true, but you know it would be nice to finally see a game's community where a majority of decent people reside on the forums.

Usually the majority of the games decent players are actually IN the game playing, the rageoholics and trolls that infest most game forums don't even play the game, they probly did at first, but then they got sick of it and stayed to make the forum mods miserable. lol

[TouchandFeel]

I understand the feeling that many of the people on the forums have regarding the server and population issues, the situation sucks for the players of that there is no doubt.
But I agree that flipping out and going on a rampage, even if it is just a verbal one, solves nothing, not on the internet or in real life.
Instead I choose to attempt to be informed, understand the situation, and then make a calm and collected decision.
It would be nice if more people in general would attempt this approach.

[jacomus]

I agree I am on here to complain about the fact there isn't even a queue. They give you a message that basically says tough luck try again later. They are so focused on the Asian market that the North American servers are suffering. They are adding many new server sin Japan but North America is out of luck? If this error 1017 continues they need to start adding play time to folks accounts to ensure the customer is taken care of. Every day from 330pm-8:00 pm pacific it is impossible to log in. This is unacceptable even for a new game. They should have had contingencies in place to ensure that heavy server load could be addressed and handled. If the company does not address these issues they will start to lose player base. Fix error 1017 to offer a queue time wait at least we will get in the game instead of racing hoping we can beat out 10000 other people for that one open spot on the server.

[Baelrusk]

Finally someone with some kind of rationality. Almost ignored this one due to the title. Too many hundreds of posts and for some reason they're full of a lot of people spreading misinformation or just trying to add fuel to the fire.

I'm so happy to see a thread that's not another "hit and yell at the person trying to fix it while yelling 'why aren't you fixing it' at them."