Account merging unsuccessful :(

[Ryuke87]

Yes, it's a very complicated situation. I can't fault anyone for being confused about it. Basically the situation is that 1.0 accounts are PC accounts, and SE doesn't allow you to register 2 same-platform product codes onto the same service account. (It would be saying "I bought 2 PC versions but I can only play one at a time, even with multiple computers and characters.")

FWIW, the way SE was suggesting adding a CE to a 1.0 standard account was: If you have a PS3 and want to play there, too, order the PS3 CE and apply all codes to the v1.0 service account. If you don't have a PS3, you needed to wait until launch and buy the digital CE upgrade (£15). To get pre-order benefits for this second case, you would also need to get a pre-order code, like from a pre-order of a digital PC standard edition. (You couldn't use its product code, just its pre-order code.)

(This suggestion was buried on forums in 100-page threads, and on their support centre Q&A database search. So, very hard to find even if you were specifically looking for it.)

Thank you! Yes, your summary is exactly the way I'm seeing it now, which is all well and good if this was publicly announced, stickied, mentioned on the pre order product pages for ARR, hell have planes fly the message through the sky in all countries the game is supported in for all I care. They just needed to make it known! If I had known this I would have considered preordering the PS3 ARR CE, as I do indeed have a PS3 and did some of the beta testing on PS3, but MMO's are PC games for me so I pre ordered my PC physical Collectors Edition. My PC pre-order items are all on my 1.0 standard account, just can't get the CE in-game items onto my 1.0 account now.

Perhaps the replacement code that customer service emailled to me today will work in the PSN if I try to register it for PS3? I'm almost too scared to try in case it gets used up and I won't be provided with yet another code if I make this error.