PSN subscriptions

[Kamina33]

So my post that disappeared was removed by the ffxiv team for the reason below, which I got in an e-mail:

•Posting spam, including meaningless characters and white space.

Apparently, asking for a response on relevant issues and stating the condition of being ignored is considered spam. Seriously? How else are we supposed to get their attention?
FFXIV team, if you can respond to our inquiries in a reasonable time frame there would be no reason to keep posting what you consider spam. You act as if we enjoy asking questions that never seem to be answered over and over again. Bringing up this thread by periodically posting is the only way to ensure it does not get lost in the pile. If we had confidence you would check all threads even on page 962 of this forum then I would only make one thread and wait for a response. It's obvious you would not, because even threads on the forefront of these boards rarely get answered. Even ones regarding a legitimate concern, and not simply a complaint. I would contact your customer support center on the subject of PSN subscriptions, but have already done that on an unrelated topic with no results. It was about as unhelpful as this technical support section.

I love this game, and I love the entire series of Final Fantasy. But if you keep treating your fans/customers like this, you'll lose them.