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Thread: Compensation?

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  1. #1
    Player
    Blitzace's Avatar
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    Blitz Ace
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    Odin
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    Gladiator Lv 80

    Compensation?

    So i'm not asking for ANY additional days besides the days we haven't been able to log in.

    I know there are problems with the servers and they are working on it and i'm glad on that part.
    How ever, my days (which should be 30) started at 14. and are counting down and i haven't been able to play since this sunday. Even today i'm getting the "world is full error"

    So is there any compensation getting around for this?
    (0)

  2. #2
    Player
    AlienWacKo's Avatar
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    Gango Dungo
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    Zalera
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    Arcanist Lv 16
    i believe they are going to announce some compensation, believe it may be additional 7 days for everyone!
    (0)

  3. #3
    Player
    surrel's Avatar
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    Tea Miko
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    Pugilist Lv 50
    The only current compensation is free 7 more days. Nothing else has been announced.
    (0)

  4. #4
    Player
    khovel's Avatar
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    Khovel Ryuho
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    Diabolos
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    Red Mage Lv 70
    Quote Originally Posted by surrel View Post
    The only current compensation is free 7 more days. Nothing else has been announced.
    They said they were considering it... but after the maintenance tonight, we will know for sure.

    Quote Originally Posted by Blitzace View Post
    Oke well i'm fine with that ty, anyone knows why i only got 14 days to start with? i should had gotten 30 days with my purchase...
    did you own 1.0? and did you buy a full version of the game for PS3 to link to your pc account? or did you buy just an upgrade?
    (0)

  5. #5
    Player
    surrel's Avatar
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    Tea Miko
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    Quote Originally Posted by khovel View Post
    They said they were considering it... but after the maintenance tonight, we will know for sure.
    No, it has already been confirmed.

    http://na.finalfantasyxiv.com/lodest...afea11e7c857de

    The additional seven days will be reflected on service accounts after maintenance has concluded on September 4, 2013, which can be confirmed by accessing the FINAL FANTASY XIV: Mog Station.(http://sqex.to/Msp)
    (0)

  6. #6
    Player
    Kissker's Avatar
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    Saarah Venwrath
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    Diabolos
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    Fisher Lv 31
    they already announced players would get an additional 7 days added to their accounts for the issues at hand, this roughly means -1 day (since maint to "fix" the issue isn't until TONIGHT and the game is 1 week old TODAY officially, and the 10+hour maint will kill any chances of playing tonight)
    (0)

  7. #7
    Player
    Blitzace's Avatar
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    Odin
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    Oke well i'm fine with that ty, anyone knows why i only got 14 days to start with? i should had gotten 30 days with my purchase...
    (0)

  8. #8
    Player
    worldofneil's Avatar
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    Scott Pilgrim
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    Omega
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    White Mage Lv 100
    Quote Originally Posted by Blitzace View Post
    anyone knows why i only got 14 days to start with? i should had gotten 30 days with my purchase...
    Sounds like you're using what used to be 1.0 account. Us 1.0 players only get 14 days free on 2.0 (because we already had our 30 days free with 1.0 all that time ago).

    Edit: I was too slow with posting, but basically your new game you bought will be registered on a different service account. You can't add the 30 days from that game/account to one that already exists.
    (0)

  9. #9
    Player
    Blitzace's Avatar
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    i owned 1.0 bought another version to upgrade for early-acces and support SE. Both were PC accounts
    (0)

  10. #10
    Player
    khovel's Avatar
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    Khovel Ryuho
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    Diabolos
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    Quote Originally Posted by Blitzace View Post
    i owned 1.0 bought another version to upgrade for early-acces and support SE. Both were PC accounts
    if you bought another version for PC... that can only be registered to a new account. the 14 days you got was only because you had 1.0 to start with. So.... no 30 days from buying another pc version unless you wanted to create a new account. Now if you bought the PS3 version and linked your accounts for PS3 with your PC account, you got another 30 days on top of the 14 you already had.
    (0)

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