Short and sweet:

1. The character I created and the character displayed when I log in look different. For example, my character has no hair or facial features such as tattoos, etc.

2. Probably related to the other problem, but when I log in and set my video settings, it only shows one GPU in my "display driver" drop down box. I play on a Sager notebook with an AMD 97** series card. The only option to choose from is the Intel 4000 card.

Any help is greatly appreciated!