Can't register my game

[OrwenYar]

Hello, I played early access and that code worked fine, but now I'm having a really hard time figuring out how to add my retail code to my SE account.

The code is in this format:

XXXX-XXXX-XXXX

But on my account page on the SE website, it only allows 6-3-6-3 codes and 8-4 codes... When I enter my first key, its automatically deleted by the webpage!

How the heck do I register my game? When I also try to login from the official FFXIV page, it tells me I have no character yet and to come back when I do...

And obviously I can't register my game from here... so what do I do?

Please help!

I also try logging into my account on my PS3, and it tells me to please register my code, but doesn't give me any option to.

[CrashingWaves]

iirc that's the download code for the PS3 version to register it to your Sony account. I couldn't tell you more unless I knew what Mog Station says about your account status.

[surrel]

If you're playing on the PS3, you have to go to the PSN store and redeem the xxxx-xxxx-xxxx code.