So, I've picked up XIV as a pre-order and went from there. I was searching around through the SE menu's looking for pricing for subs. I've noticed there was a standard sub, and an "Entry" sub. What exactly is an entry sub? I've noticed the price is $0.00 but can only have a maximum of 8 characters per account + 1 per server. Is it like a free to play version with limitations?

On top of that, I accidentally made a SECOND service account without my pre-order moogle cap and all of that stuff. Due to such high support traffic, anybody have an average estimated time to hear back?