[BUG]Ingame Reporting Not Working

[Gonzothegreat198]

The ingame reporting feature under the help desk is currently not working. When you click any of the selections and the text box pops up, you cannot type in any of the fields.

[Gonzothegreat198]

I apologize, didn't notice the sticky.

ISP:
Armstrong Cable

Type of Internet Connection:
CATV

Internet Connection Speed:
10M/2M

Date & Time:
08/27/2013 10:03 AM EST (Approxiamately)

Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always (When you try to report)

Character Name:
Thorlorin Dragonsbane

Race:
Roegadyn Male

World:
Midgardsormr

Class/Level:
Gladiator/Can't remember level

Area and Coordinates:
Ul'dah Adventurers guild

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
Don't Remember

Steps:
1. Hit ESC
2. Click Support Desk
3. Click Any of the Report Options
4. When text box appears try to click in any of the fields to type


I have also noticed that there appears to be some type of conflict possibly having to do with the option of having the gamepad. Even though i have it disabled, when i hit ESC to get out of the Reporting Textbox that little white-gloved hand flashes briefly before the window closes.

[Melemyth]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

Regards,
Melemyth