Yup, Uber is just about 100% correct!! I have played healer in other MMO's and it really sucks sometimes when people get on you for things that you have no control over. So this time, I chose dps, lancer to be exact. I too, feel the pain of trying to do instances with waiting for a healer or tank, and have seriously considered leveling up a healer. Mine is at lvl 11 at the moment. I have also considered leveling a tank, something which I have never played before.

With all that said, I am truly a healer at heart but, like Uber said, getting yelled at for doing your job as best or as fast as allowed SUCKS!!!