Full Refund - That's what I want

[ChrisRPh]

I want a full refund for this game. I bought the CE version of the game, and this is the second release. I have barely gotten to even play it. SE beta tested this thing 3 times and then stress-tested it.

I'm sick and tired of 1017. I want my refund. Square-Enix, grow some balls and gives it to me. I can't play your game. So, give me my money back. I won't play any of your titles in the future.

Simple. Easy. Sound good?

[BrandonKirk]

I want a full refund for this game. I bought the CE version of the game, and this is the second release. I have barely gotten to even play it. SE beta tested this thing 3 times and then stress-tested it.

I'm sick and tired of 1017. I want my refund. Square-Enix, grow some balls and gives it to me. I can't play your game. So, give me my money back. I won't play any of your titles in the future.

Simple. Easy. Sound good?

Posting on a forum instead of going to your local retailer is always a great way to get that going.

[ChrisRPh]

Posting on a forum instead of going to your local retailer is always a great way to get that going.

I purchased this game through a download on a PC, smarta**.

[BrandonKirk]

I purchased this game through a download on a PC, smarta**.

Then go through Customer Support. Do you really think posting this in a forum is going to get your refund started?

[Kikia_Laloo]

I purchased this game through a download on a PC, smarta**.

Gosh just be patient they're doing maintenance for this tomorrow. This happens with every game launch. Maybe in the future you, and everyone else without an ounce of launch patience, should wait a few weeks before buying the damn game so we don't have to hear you all cry like a bunch of 3 year old girls on the forums.

[BrandonKirk]

Gosh just be patient they're doing maintenance for this tomorrow. This happens with every game launch. Maybe in the future you, and everyone else without an ounce of launch patience, should wait a few weeks before buying the damn game so we don't have to hear you all cry like a bunch of 3 year old girls on the forums.

Logic isn't very strong in this one, he may not get it.

[ChrisRPh]

Then go through Customer Support. Do you really think posting this in a forum is going to get your refund started?

Tried that, buddy. No dice. Do you want to give me my $60 back, because SE sure hasn't. It's simple - a product was offered yet not received. I have a right to my money back with no patience whatsoever. The logic is quite clear with this one.

[Raydeus]

Why are people so bothered because someone wants a refund?

It's obvious the OP is very annoyed by the current situation, and as much as people wants to make it sound like it's acceptable to have this kind of issues "because everyone else does" it still doesn't make it right.

Also, if you guys care so much about the game then instead of driving the OP away with your White Knighting you would probably get better results being way more polite. SE screwed up, there's simply no question about it, and making people who are already upset about the crap service feel even worse with your apologetic insults isn't going to gain XIV any new costumers.

And last, there are also many problems right now because of account issues (not only login issues) where SE's customer service is even dismissing unresolved tickets altogether after a couple of days. And didn't the guys at Costumer Service take the day(s) off in the middle of so many players with said account issues due to the unintuitive MogStation (that no one ever got to beta test in the first place) in addition to the people asking for a refund?

Either way trying to sweep things under the rug will only make it worse.

[Arriverderci]

Actually they tested it more than that.
All things went to hell in Phase 4. Phase 3 was the best one...well I've only played 3 and 4.
I just hoped they fix things in that week long downtime.

[Magichurts]

Then go through Customer Support. Do you really think posting this in a forum is going to get your refund started?

It does not matter....there is a binding contract 30 days of free pay we paid for it.


And yes it does help on a forum because it brings a concenus on how all others are feeling but are not saying.